Support

Common questions

How much does it cost?

Studio Grid is free to download, and your first three drawings include every feature. After that a basic grid stays free, and Studio Grid Pro is one payment that unlocks everything for every drawing. No subscription.

I paid, and Pro is not showing

Reinstalling on the same Apple Account usually brings Pro back on its own, so open the app first and check the opening screen. If it does not, open About Studio Grid Pro and choose Restore Purchases. If it still does not appear, email me with the Apple receipt and I will sort it out.

If I delete the app, do I lose my drawings?

Yes, and I would rather say so plainly than have it surprise you. Your saved drawings live on your device, so deleting the app removes them: the crop, the grid settings, the paper size and the name for each one.

Two things are not lost. Your photographs are untouched, because the app never alters an original and they stay in Photos exactly as they were. And Studio Grid Pro is held by your Apple Account, not by the app, so it comes back when you reinstall.

If you are about to delete the app and want to keep a drawing, export it first: Export saves the gridded reference to Photos at full size.

Will it change my photographs?

No. The grid is an overlay. Your original photograph is never altered. Saving or sharing creates a new copy.

Can I print the gridded reference?

Yes. Export saves or shares a copy at full quality, which is about 300 dpi at A4.

Something is wrong with the app

Email me. It is made by one person who draws every evening, so you are writing to the person who can actually fix it.